Methods of Payment:
Postal Money Orders
I accept Postal Money Orders. In order to hold an animal for you, the Postal Money order must be sent via USPS Priority Mail with Delivery Confirmation. When sending anything via Priority Mail, you must ask for Delivery Confirmation to get a tracking number. A tracking number is required within 24 hours of placing an animal on hold, so that I know you have mailed a payment.
Personal Checks, Cashier's Checks, Non-Postal Money Orders
Due to insufficient funds checks and counterfeit money orders/cashier's checks, it is strongly recommend one of the two previously-listed payment methods. There will be a 2-week hold placed on your order for payment verification & clearance.
Deposits and installment Payments
I accept 25% non-refundable down payment on all installment payments (no charge for installment payments and requires $50 minimum down) with the balance paid before shipping. The balance must be paid for within 90 days unless arrangements made otherwise.
Shipping Animals
Prices do not include shipping unless otherwise stated. In extreme weather there is no safe way to ship an animal, if the temperature in either city (yours or mine) exceeds 85 degrees or is below 40 degrees, shipping will be deferred at my option until a safe time is available to ship.
FEDEX CERTIFIED SHIPPER!
Guarantees
Live Arrival
Live arrival is guaranteed when temperatures are between 40-85 degrees and ONLY when someone is available to sign for the package upon delivery. Should an animal arrive expired, you must notify me within 12 hours of receipt. Please preserve the expired animal by freezing it - you will be asked to provide proof that the animal arrived dead. If I do not hear from you within 12 hours of delivery, I will assume that the animal arrived live & that you are content with the transaction.
Health
I offer a 48 hour health guarantee on my reptiles. If I do not hear from you within 48 hours of the receipt of your animal(s), I will assume that you are completely satisfied with your purchase and consider our transaction complete. Because I have no control of how you will keep your reptiles or what your existing collection has been exposed to, I cannot offer a guarantee longer than 48 hours.
Sex
When an animal is sold as sexed, I offer a 100% guarantee to that effect. I do, however expect for you to double check the sex of the animal and to notify me within 48 hours if it appears to be the wrong sex. Again, if I have not heard from you within 48 hours, I will consider our transaction complete.
